Your Consultant
Erin Snape

Lift Divisional Services Manager

Managing a team of 28 Engineers on a critical infrastructure network.

Key Skills & Experience

  • Responsible for a total team of 1 Service Manager, 28 service call out engineers, maintenance engineers and back-office administration, covering a 24-hour, 7-day Service operation.
  • Instrumental in introducing a four on, four off shift pattern, to satisfy the terms of the contract and to provide the necessary cover required to maintain the lifts on the Jubilee, Northern and Piccadilly lines.
  • Carrying out site visits both with the client and their own supervisory staff to make sure that the preventative maintenance activities are being executed to at least the required standard and in many cases beyond what is contractually required.
  • Liaising with other departments within the Division, to maintain manpower levels, obtain information for client reports and seek more robust technical solutions to problems and customer queries.
  • Ensuring that the lifts under his care, meet or exceed the SLA’s and KPI’s as set by the client, keeping lift availability at the required levels and therefore ensuring that contractual KPI bonus payments are maintained at 100% avoiding any penalties, with an overall improvement in lift reliability of 35% being achieved over the past two years.

Key Info

  • Ref No
    E.S.156061
  • Job Title
    Lift Divisional Services Manager
  • Location
    Bromley
  • Keywords
    Planning, Management, Administration
  • Contract Preference
    Permanent
  • Availability
    3 months
  • Salary
    £55,000 per annum
  • Specialism
    Lift & Escalator

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