Contracts Manager

Home Based

Up to £70,000 + Bonus Scheme & Car Allowance

About the Client:

• Our client, specialists in the Fire and Security industry, are seeking a hardworking and passionate Contracts Manager join their team on a permanent basis.

The Role:

• To be the lead point of contact for all key customer contracts, anticipate customer needs, ensure customer deadlines are met and support the contract to ensure customer success and contractual compliance.
• To support sales and build and nurture key account relationships through strategic planning and cross-functional leadership.
• Work effectively with Business Development Managers to increase prospects, opportunities and award wins.
• To effectively build, monitor and support project teams.
• To effectively identify, build and maintain internal key departmental contacts and stakeholder relationships to ensure positive outcomes and cross functional working at all times.
• Take ownership of the regions project delivery including implementing, monitoring and developing construction programmes and financial controls to ensure key project performance measures are achieved.
• To attend progress review meetings with internal and external customers and provide timely support and corrective actions, including complaint management and dispute resolutions, to ensure successful delivery of contracts, budgets and to optimise customer relationships and protect the business.
• To ensure full compliance with industry standards, codes of practice, company quality and compliance standards, customer SLA’s and take corrective action as appropriate.
• To ensure full compliance with Health and Safety and Environmental (HS&E) statutory and regulatory requirements, standards and codes of practice, company procedures and customer SLA’s and take corrective action as appropriate.
• Lead by example setting the highest possible standards of leadership in promotion of HS&E procedures and best practice.
• Proactively manage the project teams to ensure high levels of performance and achievement of contractual SLA’s.
• Manage staff allocation and assignment to projects.
• To support the day-to-day management of the delivery teams (Project Managers and Project Engineers), including regular contract review and planning meetings.
• To produce and analyse progress reports, updated costs and forecasts as and when the business and contractual requirements.
• To monitor quality and continually explore improvements in design and installation techniques and to provide regular feedback into the business to reduce cost and wastage.

Qualities Required:

• Contracts management experience in construction or engineering including relationship management and negotiating contract terms and conditions.
• Good commercial awareness and cost management skills in construction-based contracts.
• Extensive experience of managing remote teams.
• Excellent people management skills with the ability to influence, coach and mentor.
• Good knowledge and experience of contract law and able to administer NEC3/4 and JCT.
• Clear understanding of construction methods and sequencing.
• Clear understanding of construction Health and Safety requirements, including management of RAMS and management of sub-contractors.
• Demonstrable experience of providing professional and appropriate verbal and written communications with both internal and external customers at all levels.
• Experienced in achieving SLA’s, identifying gaps against standards, and implementing improvement solutions.
• Demonstrable experience in achieving performance targets and driving performance through utilising metrics.
• Demonstrable experience in providing strong leadership and leading by example.
• Solid experience in effectively organising and coordinating multiple priorities whilst achieving tight deadlines.
• Highly resilient, responsive and proactive, able to adapt to daily changes in workload and areas of focus.
• Excellent communication skills and attention to detail.
• Sound problem solving skills and analytical thinking with demonstrable experience of delivering actions plans to resolve issues and remedy disputes.

Desirable –

• Previous experience of working within Fire or Security or Data Infrastructure industry.
• Educated to HND level or relevant industry experience.
• NEBOSH, IOSH or SMSTS certification.
• Experience of resource planning.
• Experience of Eque2, SimPRO or other similar contract management software.