Head of Operational Delivery/Passive Fire
London / permanent / £70,000
Head of Operational Delivery/Passive Fire – London - 7044
£60,000 - £70,000 (DOE)
Shape the future of passive fire safety as Head of Operational Delivery, leading a high-performing team and exceeding client expectations.
We are seeking an experienced and driven Head of Operational Delivery to lead our Passive Fire division. You will oversee fire door maintenance, fire-stopping projects, and other passive fire safety services, ensuring compliance, operational excellence, and client satisfaction. This role includes full P&L responsibility for a portfolio of contracts.
Key Responsibilities
- Strategic Leadership: Develop and implement operational strategies to deliver passive fire services efficiently. Lead and develop a high-performing team of managers, supervisors, and staff.
- P&L Management: Take full ownership of budgets, controlling costs, and maximising profitability across contracts.
- Operational Delivery: Oversee fire door maintenance, fire-stopping, and compliance with safety standards and regulations. Ensure timely, cost-effective project delivery.
- Client Management: Act as the primary client contact for escalations and strategic discussions. Build strong relationships and provide updates on progress and performance.
- Compliance & Quality: Ensure all projects meet legal, safety, and quality standards. Conduct audits and drive continuous improvement.
Skills and Experience
- Proven experience in operational leadership within the passive fire sector or a similar field.
- Strong knowledge of fire doors, fire-stopping, and passive fire safety.
- Experience managing contracts with full P&L responsibility.
- Excellent understanding of fire safety regulations and compliance.
- Exceptional leadership, client relationship, and financial management skills.
Qualifications
- Relevant qualifications in fire safety or engineering (e.g., FDIS, BM TRADA).
- NEBOSH/IOSH certification (desirable).
- Membership in professional bodies (e.g., IFSM, IFE) is an advantage.
This is a fast-paced, high-impact role for a leader passionate about safety, compliance, and operational excellence.