Service Manager
East Midlands / permanent / £30,000-£40,000
Service Manager
Midlands
Competitive salary - £30,000 - £40,000
Are you an initiative-driven leader who excels at coordinating reactive and planned maintenance services?
About the role:
Are you ready to take charge in a fast-paced environment, ensuring seamless collaboration between teams and clients? If you’re a proactive problem-solver who keeps operations running like a well-oiled machine, this is the role for you.
Key Responsibilities:
- Manage service delivery to ensure alignment with KPI targets, including, quality timeliness and compliance
- Identify opportunities for efficiency and process enhancements to improve service performance
- Team management of on-site engineers
- Oversee the training and professional development of the team
- Ensure adherence to industry standards while delivering exceptional customer service
About You:
- Proven leadership and coordination skills in the maintenance / service industries
- A detail-oriented individual with strong problem-solving skills
- Confidently able to communicate and manage stakeholders
- Ability to perform effectively under pressure, whilst still ensuring a high-quality service is delivered
20 The Office Village,
North Road,
Loughborough,
LE11 1QJ 
