Loughborough 20 The Office Village, North Road,Loughborough Loughborough LE11 1QJ
Voice Alarm Specialist 2022-11-18 Our client is seeking a Voice Alarm Specialist that can be either office or home-based to join their team permanently. Cento Intelligent Resource Solution 2022-12-18

Voice Alarm Specialist

South East / permanent / Up to £60,000

Lauren Cooper

60000 DAY

Up to £60,000


Voice Alarm Specialist

Home-Based / South East

Up to £60,000


Our client is seeking a Voice Alarm Specialist that can be either office or home-based to join their team permanently.




  • Drive sales and revenues of Voice Alarm products. Targeted product group sales via regional sales in BDM’s territories.
  • Regular reporting and update of CRM based on activity and project tracking.
  • Develop and support the Sales team to allow strategic goals and sales targets to be achieved.
  • Develop and support the clients’ technical support, training, customer service and field support teams to enhance their product knowledge, system design and voice alarm system knowledge.
  • Develop and deliver training and support for key installation partners and group companies.
  • Liaise closely with product management to identify product portfolio gaps and enhancements to allow sales growth.
  • Develop global market knowledge and work with product management to deliver solutions for selected markets.
  • SWOT analysis of competitor products. PESTLE analysis of the market and wider environment, Identify and classify risks, problems, shortcomings etc.
  • Lead and report back the Voice of the customer and future enhancement of the existing and new products from the different market segments.
  • Driving profitability and life cycle of Fire and Voice Products by supporting product management in defining global pricing strategies and managing global frame agreements.
  • Prepare weekly activity plans and reports for submission to the manager.
  • Prepare monthly reports and accurate forecasts in the requested format.
  • Regularly update the CRM tool with customer activities.
  • Collaborating with Marketing Communication Team and Sales teams to define marketing plans, including marketing communication activities, training activities and sales initiatives.
  • Create and conduct quotations, and presentations related to the proposal, costing and pricing models.
  • Influence/persuade/negotiate solutions to key decision makers.
  • Contract conclusion (obtain confirmed order).
  • Remain informed on developments in technology and solutions both for the companies’ portfolio and industry-wide.
  • Remain informed on competitor's offerings/portfolios/campaigns.
  • Remain broadly educated on new technology/solution developments.
  • Work and collaborate with team members on customer-related tasks/knowledge development.
  • Involve internal partners and maintain continuous communication (marketing department, internal sales/customer services, technical department, commercial etc.).
  • Motivate internal partners to give key assistance in the sales process.


Qualities Required:


  • Experience in a range of business situations
  • 2-5 years’ technical and commercial experience in the Voice Alarm sector
  • Comprehensive knowledge of Electronics, audio amplification and networked systems
  • Proven understanding and application of relevant British Codes of Practice and European Voice Alarm Product Approval requirements. Knowledge of relevant UL voice alarm product approvals is an advantage.
  • Experience in selling to and supporting the fire alarm industry trade.




  • Fully expensed company vehicle
  • Laptop/Smart Phone
  • Support for home office set-up.
  • Company Pension Scheme
  • Successful business with long-term growth opportunities