Employee turnover can be a costly challenge for organisations, both financially and in terms of productivity and morale. Understanding why your employees leave and effectively utilising exit data can provide invaluable insights to improve your recruitment, retention rate, and workplace culture. This blog will guide you through the process of turning insights into actionable strategies to help you learn from leavers.

The Importance of Understanding Employee Turnover

Employee turnover isn’t just about losing talent – it’s about losing knowledge, productivity and time spent on re-hiring. There can be various factors that drive employees to leave but understanding and addressing these can create a more engaged and driven workforce.

Exit Interviews

Exit interviews are a key tool you should use to gather valuable feedback from departing employees. These conversations should be conducted in a constructive and non-confrontational manner, encouraging honesty. Key topics you should consider covering are:

• Reason(s) for leaving: Understand why employees are leaving.
• Job satisfaction: Identify which areas of their job they enjoyed and found fulfilling and likewise, which they didn’t.
• Management and team feedback: Ask and gather insight on the effectiveness of their manager and their immediate team.
• Workplace culture: Assess their thoughts on the work environment and company culture.

Analysing Exit Data

Once you have an idea of why employees are leaving, it’s important to use that data effectively to improve your hiring and retention strategies. Depending on the data, you could take actions like:

• Refining job descriptions to ensure they accurately reflect roles and responsibilities.
• Increasing and strengthening your employer brand by showcasing the perks of working for your organisation.
• Look at career development and learning opportunities you offer.
• Cultivate a positive workplace culture and environment through open communication, recognition and reward opportunities and foster a work-life balance.

Effectively using exit data to inform your retention and recruitment strategy can be highly powerful. It’s also important to ensure you regularly review and update your strategies. Keeping an open line of communication with your employees is invaluable.

If need you need support filling the role of a recent leaver, get in touch now to find your next team member. Email us on admin@centogroup.com or call 01509 615290.