Privacy Policy
Privacy Policy
Last updated: 12 January 2026
Introduction
This Privacy Policy explains how Cento Personnel Ltd (“we”, “our”, or “us”) collects, uses, stores and protects your personal information when you visit www.centogroup.com or interact with our services.
We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).
Who We Are
Cento Personnel Ltd is the data controller responsible for your personal data.
If you have any questions about this Privacy Notice or how we handle your personal data, please contact:
Email: admin@centogroup.com
Telephone: 01509 615290
Or write to:
GDPR Manager
Cento Personnel Limited
20 The Office Village
North Road
Loughborough
Leicestershire
LE11 1QJ
What Information We Collect
We may collect and process the following types of personal information:
How We Collect Your Information
We collect information when you:
How We Use Your Information
We use your information to:
Lawful Bases for Processing
Under UK GDPR, we rely on the following lawful bases for processing personal data:
Marketing Communications
If you subscribe to our newsletter or request information from us, we may send you marketing communications relating to our products and services.
You can unsubscribe at any time by:
Cookies
Our website uses cookies and similar technologies to improve user experience and analyse website traffic.
Cookies may include:
You can manage or withdraw your cookie preferences at any time through your browser settings or our cookie management tool.
For more information about how Google uses data collected through Google Analytics, please visit:
https://policies.google.com/technologies/partner-sites
You can also opt out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout
Third-Party Services
We may use trusted third-party providers to help operate our website and business services, including:
International Data Transfers
Some of our third-party service providers may process personal data outside the United Kingdom.
Where international transfers occur, we ensure appropriate safeguards are in place, including:
Data Retention
We only retain personal data for as long as necessary.
Typical retention periods include:
Data Security
We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure.
However, no internet-based service can be guaranteed to be completely secure.
Your Rights
Under UK GDPR, you have the right to:
Complaints
If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the UK supervisory authority:
Information Commissioner’s Office (ICO)
https://ico.org.uk/
External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes.
Any updates will be posted on this page with a revised “Last updated” date.
Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact:
GDPR Manager
Cento Personnel Limited
20 The Office Village
North Road
Loughborough
Leicestershire
LE11 1QJ
Email: admin@centogroup.com
Telephone: 01509 615290
Last updated: 12 January 2026
Introduction
This Privacy Policy explains how Cento Personnel Ltd (“we”, “our”, or “us”) collects, uses, stores and protects your personal information when you visit www.centogroup.com or interact with our services.
We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).
Cento Personnel Ltd is the data controller responsible for your personal data.
If you have any questions about this Privacy Notice or how we handle your personal data, please contact:
Email: admin@centogroup.com
Telephone: 01509 615290
Or write to:
GDPR Manager
Cento Personnel Limited
20 The Office Village
North Road
Loughborough
Leicestershire
LE11 1QJ
We may collect and process the following types of personal information:
- Name
- Email address
- Telephone number
- Company name
- IP address
- Browser and device information
- Website usage data
- Marketing preferences
- Any information you provide through contact forms, emails, or enquiries
We collect information when you:
- Visit our website
- Complete a contact form
- Subscribe to our newsletter
- Request information about our services
- Communicate with us by email, phone, or social media
- Accept cookies on our website
We use your information to:
- Respond to enquiries
- Provide our products and services
- Manage customer relationships
- Improve our website and services
- Send marketing communications where permitted
- Maintain website security
- Comply with legal obligations
Under UK GDPR, we rely on the following lawful bases for processing personal data:
| Purpose | Lawful Basis |
| Responding to enquiries | Legitimate interests |
| Providing services | Contract |
| Sending marketing emails | Consent or soft opt-in |
| Website analytics | Consent |
| Website security and fraud prevention | Legitimate interests |
| Legal and regulatory obligations | Legal obligation |
If you subscribe to our newsletter or request information from us, we may send you marketing communications relating to our products and services.
You can unsubscribe at any time by:
- Clicking the unsubscribe link in any email, or
- Contacting us directly
Our website uses cookies and similar technologies to improve user experience and analyse website traffic.
Cookies may include:
- Essential website cookies
- Analytics cookies
- Functional cookies
You can manage or withdraw your cookie preferences at any time through your browser settings or our cookie management tool.
For more information about how Google uses data collected through Google Analytics, please visit:
https://policies.google.com/technologies/partner-sites
You can also opt out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout
We may use trusted third-party providers to help operate our website and business services, including:
- Website hosting providers
- Analytics providers
- Email marketing platforms
- CRM systems
- Payment processors
- IT and security providers
Some of our third-party service providers may process personal data outside the United Kingdom.
Where international transfers occur, we ensure appropriate safeguards are in place, including:
- UK adequacy regulations
- International Data Transfer Agreements (IDTAs)
- Standard Contractual Clauses (SCCs)
We only retain personal data for as long as necessary.
Typical retention periods include:
| Category | Retention Period |
| Candidate records | Up to 3 years after last meaningful contact |
| Client records | Up to 3 years after last meaningful contact |
| Contractor and payroll records | Up to 7 years where legally required |
We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure.
However, no internet-based service can be guaranteed to be completely secure.
Under UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict processing
- Object to processing
- Request transfer of your data
- Withdraw consent at any time
If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the UK supervisory authority:
Information Commissioner’s Office (ICO)
https://ico.org.uk/
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes.
Any updates will be posted on this page with a revised “Last updated” date.
If you have any questions about this Privacy Policy or your personal data, please contact:
GDPR Manager
Cento Personnel Limited
20 The Office Village
North Road
Loughborough
Leicestershire
LE11 1QJ
Email: admin@centogroup.com
Telephone: 01509 615290
20 The Office Village,
North Road,
Loughborough,
LE11 1QJ 
