Your Consultant
Lauren Cooper

Operations Manager

Commercially minded operations leader with deep security sector experience, strong compliance control, and a proven track record of improving efficiency, protecting margins, and leading multi-disciplinary teams.

Key Skills & Experience

Why should you hire them?

  • Proven operational leadership: Has led engineering, admin, subcontractor, procurement, sales support and service teams across security businesses, with responsibility for scheduling, fleet, training, disciplinary processes and project support.
  • Commercial impact: Used detailed P&L analysis to identify £70k+ of un-invoiced works and has a track record of increasing revenue while streamlining operations.
  • Compliance and governance expertise: Hands-on experience maintaining ISO 9001, NSI, CHAS, SafeContractor, NSI Gold and SSAIB standards, alongside RAMS, O&M documentation, audits and accreditation control.
  • Major account and integration experience: Trusted to manage national clients and acquisitions, including integration work into a larger group, client migration support, and service delivery for household-name accounts across retail, utilities and distribution.

Key Info

  • Ref No
    LC133956-2772
  • Job Title
    Operations Manager
  • Location
    London

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