Regional Service Manager

Your Consultant

Kelly Phillips

kp@centogroup.com

An operations-led fire and security professional with proven progression from engineer to senior management, combining hands-on technical expertise with strong service delivery, team leadership, and measurable commercial impact.

Key Skills & Experience

Why should you hire them?

Proven operational leadership: Managed day-to-day installation, servicing and maintenance teams, coordinating engineers, stock, scheduling and key client communication to deliver efficient service and meet SLAs.
Strong commercial impact: Successfully cleared a backlog of over £0.5M in under three months and delivered lead conversion rates of 75%-80% through effective site surveys and service proposals.
People and performance focused: Built and led flexible subcontractor and engineering teams, including managing 10+ subcontractors and supporting trainee engineers while maintaining KPIs above target.
Sector expertise and compliance: Brings deep fire and security knowledge across alarms, suppression, warden call and telecare systems, supported by relevant training including BS5839, FIA FD&A, First Aid, IPAF and product certifications.

Key Info

Ref No

KP206036-2840
Job Title

Regional Service Manager
Location

Leicestershireshire

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Regional Service Manager

Key Skills & Experience

Key Info

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