Service Manager
Bath / permanent / £50,000 Per annum
Job Title: Service Manager
Location: Bath
Salary: Competitive, dependent on experience
Employment Type: Full-time, Permanent
Job Overview:
We are seeking a proactive and experienced Service Manager to lead and manage service operations for a client in the Bath area. The ideal candidate will ensure the delivery of exceptional customer service, manage a team of engineers and support staff, and drive operational excellence across all service activities.
Key Responsibilities:
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Oversee day-to-day service operations, including scheduling, resource planning, and job allocation
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Manage and motivate a team of engineers, ensuring high performance and compliance with company standards
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Maintain strong relationships with clients, resolving issues promptly and professionally
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Ensure health and safety compliance and adherence to industry regulations
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Monitor KPIs and service performance, reporting to senior management
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Identify opportunities for process improvements and cost efficiencies
Requirements:
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Proven experience in a Service Manager or similar leadership role
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Strong understanding of service delivery, ideally within fire & security, electrical, or mechanical sectors
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Excellent organisational and communication skills
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Ability to manage and develop teams effectively
20 The Office Village,
North Road,
Loughborough,
LE11 1QJ 
