Client Account Manager – Fire & Life Safety Systems
Location: London | Department: Account Management
Reports to: Sales Director / Regional Manager
Package: Competitive Salary + Commission + Car Allowance

Are you experienced in managing client relationships within the fire and life safety industry? We're looking for a Client Account Manager to nurture existing clients, ensure contract satisfaction, and identify opportunities for growth within our fire detection and life safety systems portfolio.

About the Role:

You'll be the primary contact for a portfolio of commercial, industrial, and public-sector clients, ensuring their systems remain compliant, well-maintained, and up to date. Your technical insight and customer-first approach will help strengthen long-term partnerships and support service excellence.

What You’ll Be Doing:

• Manage and grow relationships across assigned accounts

• Advise clients on upgrades, compliance (BS 5839, BS 7671), and maintenance plans

• Coordinate closely with engineering and project teams to deliver top-tier service

• Spot upselling and cross-selling opportunities; prepare proposals and quotes

• Conduct regular reviews and site visits; log all activity in CRM

• Support new contract mobilisation and client onboarding

What We’re Looking For:

• Proven experience in account/client management within fire, life safety, or security systems

• Strong technical knowledge of electronic fire detection systems (addressable & conventional)

• Excellent communication and multitasking skills

• Full UK driving licence

Desirable:

• FIA or equivalent fire industry training

• Familiarity with Gent, Hochiki, Advanced, Apollo, Kentec

• Sound understanding of BS 5839 and relevant UK fire safety standards

Join a team that’s serious about safety, service, and long-term client success.
Apply today and take your career to the next level.