Security Service Engineer (Site-Based) | London (Static Site) | Travel to and from static site (annual train ticket provided) | £45,000 – £50,000 basic + overtime opportunities

About The Role:

This site-based role will focus on maintaining, supporting, and servicing enterprise-level security systems across a high-profile location in central London. Working Monday to Friday (40 hours per week), the position offers overtime when required but does not involve a callout rota.

The role requires a proactive, technically capable engineer with strong enterprise system knowledge, including C-Cure, Gallagher, and Synergy, and the ability to obtain DV clearance (minimum SC). Manufacturer training will be provided.

Duties and Responsibilities:

General

• Provide a reliable, courteous, and effective service at all times.

• Maintain professional standards of communication and presentation on site.

• Ensure service visits are closed/updated via the helpdesk.

• Deliver consistently high levels of performance, demonstrating a flexible and positive approach.

• Adhere to company policies, procedures, and management systems.

• Undertake any additional duties required to deliver excellent service to the client.

Site-Based

• Day-to-day service, maintenance, and support of integrated access control and security systems (C-Cure, Gallagher, Synergy).

• Assist with system upgrades, enhancements, and project works as required.

• Carry out planned preventative maintenance and testing.

• Support the security infrastructure across the site to ensure compliance and uptime.

• Liaise with internal teams and external stakeholders to ensure smooth system operation.

What You'll Need:

• Must hold or be able to achieve DV Developed Vetting (minimum SC clearance).

• Proven experience working with enterprise-level security systems.

• Knowledge of C-Cure, Gallagher, and Synergy essential.

• Organised, methodical, and able to work independently on a static site.

• Strong customer service and communication skills.

• Flexible, proactive, and team-oriented.

Education/Experience:

• Previous experience in a security service engineering role (site-based or enterprise environments).

• Familiarity with complex, integrated security systems.

• Ability to troubleshoot and repair access control and related systems.

• Additional knowledge of CCTV, networks, or perimeter detection desirable.

Package:

• £45,000 – £50,000 base salary

• Annual train ticket provided (site-based role)

• Overtime available (as required)

• No callout rota

• Ongoing manufacturer training