Electrical Contracts Manage

As Electrical Contracts Manager, you will take full ownership of a flagship, multi-site electrical compliance contract . You’ll oversee end-to-end operational delivery across the South-West region, ensuring EICRs, PAT testing, thermal imaging and reactive works are delivered safely, compliantly and profitably.

Key Responsibilities

Contract & Customer Ownership

• Own the day-to-day management of a large, multi-site electrical compliance contract.
• Lead contract reviews, service performance meetings and issue resolution.
• Translate customer requirements into clear service plans, priorities and standards.

Service Delivery & Operational Control

• Plan, schedule and oversee delivery of:
  • Electrical Installation Condition Reports (EICRs)
  • Portable Appliance Testing (PAT)
  • Thermal imaging inspections
  • Reactive electrical call-outs and remedials
• Ensure all works are delivered on schedule and within agreed SLAs.
• Ensure emergency and priority call-outs are triaged and handled effectively.

Compliance, Quality & Risk Management

• Ensure all works comply with BS 7671 (IET Wiring Regulations), HSE requirements and relevant statutory regulations.
• Review EICRs, remedial recommendations and reports for accuracy, quality and defensibility.
• Oversee correct certification, documentation and evidence capture for all works.
• Support internal and external audits as required.

Financial & Commercial Performance

• Manage contract P&L performance, including labour utilisation, subcontractor spend and reactive cost control.
• Work with commercial teams to price additional works, remedials and variations.
• Identify and drive opportunities to improve margin, efficiency and cash flow.

Team Leadership & Coordination

• Provide day-to-day leadership and direction to engineers, subcontractors and service coordinators supporting the contract
• Support performance management, coaching and development of engineers.
• Act as a technical and operational escalation point for the field.

Continuous Improvement & Scaling

• Continuously improve delivery processes to support higher volume, consistency and growth.
• Identify repeat failures, bottlenecks and inefficiencies and implement fixes.

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Key Requirements / Skills

Essential Requirements

• Proven experience as an Electrical Contracts Manager, Electrical Compliance Manager, Electrical Service Manager or similar in a commercial or compliance-led environment.
• Strong practical knowledge of:
  • EICRs
  • PAT Testing
  • Electrical remedials and reactive works
• Experience managing high-volume, multi-site service contracts.
• Confident customer-facing operator, able to handle escalations and difficult conversations.
• Strong organisational, planning and prioritisation skills, comfortable managing competing demands.
• Good commercial awareness with a clear focus on cost control and profitability.
• Full UK driving licence.

Desirable Requirements

• Experience in fire, security or broader compliance services.

• Familiarity with CAFM / field service management systems.
• Experience supporting contract mobilisation or onboarding of new portfolios.
• Exposure to fast-scaling or PE-backed service businesses.

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Qualifications

Essential:

• NVQ Level 3 in Electrical Installation (or equivalent).
• 18th Edition (BS 7671).
• Inspection & Testing qualification (e.g. City & Guilds 2391 or equivalent).

Desirable:

• SMSTS, SSSTS or IOSH Managing Safely (or equivalent H&S qualification).

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Benefits & Package

• Performance-related bonus linked to contract and business performance (where applicable).
• Pension scheme and standard employee benefits.
• Ongoing training and support with relevant industry qualifications.
• Clear opportunities to progress as the group scales its service leadership structure.

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Location & Work Pattern

• Office based role with regular travel to sites across the Southwest - Bristol, Swindon, Exeter, Gloucester, Cardiff, Reading and surrounding areas.
• Work Pattern: Full-time, predominantly field and site-based with regular customer and office visits.
• Travel: Regular travel across the contract portfolio; occasional overnight stays may be required depending on workload and site locations.