Operations Lead | Nottingham | £40,000-£45,000 + Bonus

The Role

The Operations Lead will be responsible for ensuring the smooth, efficient delivery of IoT devices — from sourcing components through to assembly, testing, and final shipment. This is a hands-on, execution-focused position with full ownership of day-to-day operations, alongside a continuous improvement mindset to support scaling.

Key Responsibilities

Procurement & Supplier Coordination

• Manage component purchasing in line with demand forecasts and inventory levels
• Act as the primary contact for supplier communications
• Quickly resolve supply chain issues to minimise disruption
• Track supplier performance, including lead times and reliability

Inventory Management

• Maintain accurate inventory records across systems
• Monitor stock levels and trigger replenishment as required
• Conduct regular stock checks and cycle counts
• Ensure alignment between physical inventory and system data

Assembly, Testing & Production Support

• Coordinate and support device assembly operations
• Ensure all products meet required quality and testing standards
• Maintain assembly documentation and operational checklists
• Identify and implement improvements to reduce errors and delays

Fulfilment & Logistics

• Oversee picking, packing, and dispatch of customer orders
• Ensure timely and accurate delivery performance
• Liaise with courier partners and track shipments
• Resolve fulfilment and delivery issues proactively

Operational Improvement

• Identify and implement practical, incremental process improvements
• Support the development of SOPs and operational documentation
• Highlight recurring issues and inefficiencies
• Contribute to building scalable systems and processes

Candidate Profile

Essential Experience

• Proven experience in Operations, Supply Chain, or Production Management within a product-led or technology-enabled environment
• Hands-on experience across procurement, inventory, production/assembly, and fulfilment
• Strong process improvement capability, with experience implementing scalable workflows
• Ability to analyse operational data and support forecasting activities

Desirable Experience

• Experience working within a start-up or scaling business environment
• Exposure to cost control and operational budgeting

Key Skills & Attributes

• Highly organised with strong attention to detail
• Accountable and proactive, with a hands-on approach
• Comfortable working with systems, data, and operational tools
• Resourceful, with the ability to take ownership of outcomes end-to-end

The Opportunity

Our client, an innovative and growing technology business operating within the IoT space, is seeking a hands-on Operations Lead to take ownership of their UK operations function.

This is a key hire for the business, offering the opportunity to build and optimise operational processes across procurement, production, and fulfilment. The role is ideally suited to someone who thrives in a fast-paced, scaling environment and is looking to progress into an Operations Manager role as the business grows.

Team Overview

The Operations team is responsible for delivering a reliable, scalable, and cost-efficient function that ensures customers consistently receive high-quality products on time. This includes end-to-end ownership of procurement, inventory management, assembly, and fulfilment processes to support both growth and customer satisfaction.