Security Systems Engineer (Field-Based) – Midlands
£28,000 – £35,000 + Uncapped Overtime + On-Call (1 in 3)

We are working with a growing client in the fire and security sector who is looking to add a Security Systems Engineer to their field-based engineering team across the Midlands.

This is an excellent opportunity for an engineer with at least three years’ experience who is looking to develop their career within a supportive and expanding business, while remaining hands-on in service, maintenance, and small works.

The Role

You will be responsible for the service, maintenance, and fault-finding of a range of electronic security systems, alongside occasional small installation projects. The role will involve both planned and reactive work, with a strong focus on delivering high levels of customer service.

Key Responsibilities

• Service, maintain, and fault-find on electronic security systems
• Attend reactive callouts and complete planned preventative maintenance visits
• Plan and manage routine and emergency service calls
• Carry out small works installations, including commissioning
• Maintain clear and professional communication with customers
• Ensure vehicle stock levels are effectively managed
• Assist with site surveys and installation handovers
• Support resolution of technical issues, including problematic sites
• Provide technical input to support quotations when required
• Assist with planning PPM schedules on larger or more complex sites
• Take ownership of customer relationships and service delivery
• Attend training sessions and team meetings as required
• Be available for overtime and weekend work when needed

Requirements

• Minimum 3 years’ experience in the security systems industry (service and/or installation)
• Good understanding of electronic security systems and their installation/maintenance
• Strong communication and customer-facing skills
• Ability to work independently and as part of a team
• Full UK Driving Licence

Working Hours & Benefits

• Monday to Friday, 08:00 – 17:00
• On-call rota: 1 in 3
• Uncapped overtime available
• Company vehicle
• Laptop and mobile device provided
• Company pension scheme
• Ongoing training and development opportunities