Security Engineer - Servicing, Repairs and Remedials (High-End Residential) | Up to £50,000 + benefits | South West

Benefits and Package

• Salary up to £50,000 depending on experience
• Company vehicle provided
• 22 days annual leave plus bank holidays
• Pension scheme
• Stable, long-term role within a small and supportive team
• Limited callout requirement with most issues resolved remotely
• Flexible discussion around travel pay for candidates based outside the core patch

Company Overview

Our client is a specialist security company delivering premium electronic security solutions to some of the UK’s most prestigious residential properties. Working with high-net-worth clients and £1m+ homes, they pride themselves on discretion, quality workmanship, and exceptional customer service. The business operates with a small, highly trusted engineering team and places strong emphasis on professionalism and long-term client relationships.

Role Summary

This is a client-facing Security Engineer role focused on servicing, repairs, remedial works and minor installation tasks across high-end residential properties. You will work within a small engineering team, covering a local patch and supporting premium clients who expect a polished and professional service. The role offers a strong work-life balance, limited callout requirements, and consistent weekday working hours. Success in this role comes from technical competence, reliability, and excellent customer interaction.

Key Responsibilities

• Carry out servicing, fault finding, repairs and remedial works on residential security systems
• Complete minor installation works when required
• Maintain and support intruder alarms and CCTV systems, primarily Pyronix and Hikvision
• Attend an average of 7 to 8 maintenance visits per day within a defined local patch
• Provide a professional, courteous and client-focused service at all times
• Communicate clearly with homeowners and internal colleagues regarding works completed
• Accurately complete service reports and documentation
• Participate in the callout rota on a 1 in 4 basis, with minimal callouts due to remote resolution
• Ensure compliance with company standards and security best practice

Key Requirements

Essential Requirements

• Proven experience as a Security Engineer in a service and maintenance environment
• Strong knowledge of intruder alarms and CCTV systems
• Experience with Pyronix and Hikvision systems
• Full UK driving licence
• DBS clearance (or ability to obtain) - Essential
• Excellent communication skills and a professional, presentable manner
• Comfortable working in high-end residential environments

Desirable Requirements

• Experience working with additional CCTV or security product ranges
• Background in premium or high-net-worth residential properties

Location and Work Pattern

• Covering Marlow, Bourne End, Windsor, Slough and Reading
• Site-based role across a defined local patch
• Working hours are 8:00am to 4:00pm
• 40 hours per week