Fire & Security Service Engineer

Greater London / M4 Corridor Coverage
Permanent | Full-Time
Competitive Salary + Overtime + Vehicle + Excellent Benefits

The Opportunity

We're currently recruiting on behalf of a well-established and growing electronic security specialist seeking an experienced Fire & Security Service Engineer to join their expanding engineering team.

This is an excellent opportunity for a multi-skilled engineer looking to work across a diverse portfolio of sites, including commercial properties, public sector facilities, historic buildings, high-end residential estates, and large-scale private developments.

The successful candidate will be responsible for the servicing, maintenance, fault finding, and repair of a range of fire & security systems, ensuring clients receive a consistently high standard of service and technical support.

Key Responsibilities

• Service, maintain, and fault-find on CCTV, intruder alarm, access control, and fire alarm systems.
• Carry out both preventative and reactive maintenance in line with industry standards and client requirements.
• Respond to service calls and diagnose faults across a variety of systems and manufacturers.
• Conduct annual maintenance visits and ensure all systems remain fully operational and compliant.
• Provide customers with system guidance and advice, including user training where required.
• Complete service documentation, site records, and reports accurately using digital management systems.
• Update site schematics and documentation when necessary.
• Maintain excellent client relationships and deliver a high level of customer service at all times.

About You

Essential

• Proven experience servicing and maintaining fire and/or electronic security systems.
• Strong fault-finding and diagnostic skills.
• Good working knowledge of CCTV, intruder alarms, access control, and fire alarm systems.
• Excellent communication and customer service skills.
• Ability to work independently and manage workload effectively.
• Full UK Driving Licence.
• Willingness to participate in an on-call rota (1 week in every 4).

Desirable

• Experience working with systems such as Avigilon, Texecom, AJAX, Advanced, or similar manufacturers.
• Multi-disciplined experience across both fire and security systems.
• Knowledge of current industry standards and regulations.
• Experience using digital job management software.

What's on Offer?

• Competitive salary package.
• Paid overtime at enhanced rates (1.5x).
• Company vehicle with private use option.
• Door-to-door travel time paid.
• On-call allowance
• Additional annual leave awarded for length of service, up to 25 days plus bank holidays.
• Ongoing manufacturer and industry training.
• Structured career development and personal development planning.
• Genuine opportunities for progression within a growing business