Internal Sales Executive

North West 

Up to £25,000

About the Client:

• Our client, specialists in the Lift and Escalator industry, are seeking a hardworking and passionate Internal Sales Executive based around the North West area to join their team on a permanent basis.

The Role:

• As part of the UK Sales team, you will be based & work from the Head Office in Mold with a focus on quoting, placing and managing internal orders.
• To become conversant and competent with the current IT platforms including the CRM and ERP systems.
• You will also be responsible for the timely quoting, placing and defining of purchase orders and monitor their progress through from receipt of customer order to delivery into the UK.
• Build quotes from the in-house configurator software package.
• Assist in the development of the customer portfolio together with the Area Sales Managers and Technical Sales Team.
• Ensure regular follow-up as required with the customers, provide answers to all commercial or technical requests concerning the company offers.
• Develop cross-selling opportunities and customer loyalty on the existing accounts.
• Maintain regular reporting on agreed KPI’s relating to Offers, Net Sales, Customer visits, forecasts, aged debt and market intelligence.
• Participate in the implementation of commercial best practice to continuously improve the Sales Department and work towards 100% customer satisfaction.
• You will assist in all areas of spare parts sales from promoting the product line to assisting with identification with the customer.
• You will work within the companies’ procedures at all times.
• Responsible for signing purchased order under fixed amount with counter signatory by Sales and Operations manager.
• Maintain reduction of paper resources in continued development of ISO 14001:2015.
• Maintain system folder set up and allocation/tracking of all orders.
• Liaise daily with Application engineers to manage orders.
• Liaise Sales for order management.
• Full control on spare parts business development and growth.
• Marketing and product promotion.

Qualities Required:

• You will be a motivated individual with excellent time management and a confident member of a team able to assist and communicate with staff at all levels.
• You will be punctual, reliable and possess excellent written and verbal communication skills.
• Having excellent IT skills with focus on Microsoft Office applications you will be looking for a career with excellent progression opportunities within an international company.
• Previous experience in the Lift industry is preferred, commercial knowledge, products and standards. Full training will be given.